HelloNido

How to Add Properties and Doors in HelloNido

Add your properties and units, called doors, in HelloNido. Learn what counts as a door, how door limits work on each plan, and how to organize a portfolio.

Properties group your doors, residents and rent records. Add a property first, then add its doors so you can link residents, set up leases and track rent in the right place.

Add a property

  1. On Home, choose All Properties, find Your Properties and tap + Add.
  2. On Add Property, enter the Property name.
  3. Add an Address (optional) and Photo URL (optional) if you want them included.
  4. Under Type, choose Rental, then tap Add Property.

The new property is selected after you save it. Choose All Properties on Home when you want to return to your property list.

Add doors

  1. Under Your Properties, tap Manage doors on the property's card and find Add a door.
  2. Enter a Door label, such as 4B. Each door needs its own label within that property.
  3. Enter Monthly rent (optional), or leave it blank.
  4. Tap Add Door. Repeat for each door you want to manage.

Labels are matched without regard to capitalization or surrounding spaces. Entering 4b does not create a separate door if 4B already exists. A door without a linked resident shows Vacant.

  1. On Home, select the property rather than All Properties, then tap Invite People.
  2. Set Role to Resident, choose the property, and enter Full name and Email address.
  3. In Door (optional), enter the label of the vacant door you added.
  4. Tap Create Account. The resident is linked to that door and receives the invitation when email delivery succeeds.

Update a door

Tap the pencil icon on its card to change Door label or the available payment-plan settings, then tap Save. Once a door has an active lease, change its rent through the lease's Edit link instead of the door's rent field.

The trash icon is disabled while a resident is linked. Remove the resident from the door before deleting it.

Good to know

  • Only landlords create properties. Property managers can manage doors within properties they can access.
  • Occupied and vacant doors both count toward your plan's door limit. Adding a door above the limit requires an explicit overage choice or an upgrade; it is not charged automatically.
  • An expired or canceled plan must be renewed before adding properties or doors.
  • For help, email hey@hellonido.com.

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