Facility reservations let you book time in shared amenities at your property. You choose from the slots management has made available and can follow the booking's status in your reservations list.
Choose a facility and date
On Home, tap Reserve Facilities.
On Facilities, choose an amenity under Available to book.
Read its description, slot length and approval badge.
Under Pick a date, select a day from the date strip.
The strip shows today and the following 13 days as Next 14 days. Tomorrow is selected initially. Closed days are shown differently, and a day without slots displays Closed on this day.
Book a slot
Under Available slots, check the displayed start and end times.
Tap the available time slot you want. This submits the booking; there is no separate reserve button afterward.
Read the result, then use View my bookings to open your reservation list.
Instant confirm: a successful booking shows Reserved and is confirmed immediately.
Approval required: a successful submission shows Request sent and waits for management's decision.
Pending and confirmed reservations both make their time slot unavailable. If someone takes a slot before your request finishes, choose another. A reservation must match the facility's slot length and cannot start in the past.
Check or cancel a booking
Open Facilities and tap My reservations. The same link is available at the top of a facility's page.
On My Reservations, choose Upcoming to see pending and confirmed future bookings.
To cancel an eligible booking, tap Cancel booking and confirm Cancel booking. Choose Keep to leave it unchanged.
Use Past to review finished, canceled or declined bookings and any decision note.
Canceling releases the slot. It does not undo the cancellation if you change your mind; you must book again if the time is still available.
Good to know
You can book facilities only within your property access and view your own reservation history.
Management sets opening hours, slot lengths and approval requirements. An inactive facility does not accept reservations.
For app help, email hey@hellonido.com; ask your property team about amenity rules or booking decisions.How to Request Parking or Storage in HelloNidoHow to Manage Parking and Storage in HelloNido
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