Parking and storage requests let you ask for an available space at your property. If your property manager approves, its monthly price becomes a recurring line item on your lease and rent charge.
Find an available space
- On Home, tap Parking & Storage.
- Look under All spaces for the space you want. Check its location and monthly price.
- Use the badge to see whether it is available.
- Available: the space is not currently assigned.
- Taken: the space is assigned and cannot be requested.
- Yours: the space is assigned to you and appears under Your spaces.
You can see whether another space is taken, but not the identity of the resident who holds it. Your own assigned spaces show your locked monthly rate.
Send a request
- Tap Request on the available space.
- Read the request sheet. It shows today's listed monthly price and explains how the recurring charge will be added to your lease.
- Tap Request space, or Cancel to leave without submitting.
Submitting a request does not assign the space. Your property manager must approve it first. Approval locks in the price at the time of approval, which may differ from the price shown when you requested it. The charge starts with the next generated rent charge, not a separate immediate payment.
Follow or withdraw your request
- Requested: your request is waiting for a decision. Tap Withdraw if you no longer want it, then confirm Withdraw.
- Approved — this space is yours: management has assigned it to you.
- Declined: management declined it. A reason appears when one was supplied.
- Not approved: the request could not proceed, for example because the space was assigned elsewhere.
- Request withdrawn: you canceled your pending request.
Use Dismiss to clear a decision message. Dismissing an approval does not release the space. After a decline or withdrawal, you can request again if the space is still available.
Good to know
- You need an active lease to request a space because billing runs through that lease. Without one, the request control explains why it is disabled.
- A pending request is not a reservation guarantee. Approval of another resident's request can make the space unavailable.
- Ask your property manager to release an assigned space. Charges already generated keep their original line items.
- For app help, email hey@hellonido.com.
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