How can we help?

Sign up, activate your account from the email we sent, and finish the setup wizard. This guide walks a new landlord through every step to first rent collection.

Add your properties and units, called doors, in HelloNido. Learn what counts as a door, how door limits work on each plan, and how to organize a portfolio.

Invite a resident by email and see exactly what they receive. Residents sign in with the invite, set a password, and can pay rent and send requests right away.

Connect your bank account for payouts so residents can pay rent online. Covers verification, payout timing, and what to do if a payout is delayed.

Create rent charges with due dates, and let residents pay by ACH or card. Learn how autopay and reminders work.

Build a parking and storage inventory, assign spaces to residents, and handle resident requests. Works for garages, lots, storage units, and more.

Upload leases and other documents and share them with the right residents. Residents see their documents in their portal, so nothing gets lost in email.

See every maintenance request in one place, update statuses, and message the resident. Residents get notified as their request moves along, from new to done.

Send direct messages and building announcements to residents from HelloNido. Every conversation stays with the property, so your whole team sees it.

Offer shared facilities like a laundry room or clubhouse. Set opening hours and let residents reserve a time slot from their portal.

Switch between monthly and annual billing, change plans as you grow, and add extra doors for $2 per door per month without changing tiers.

Download your rent payments, requests, and resident data whenever you need it. Your data is yours, and exporting it takes a few clicks.

Your landlord invited you by email. Open the invite, set your password, and sign in. If you cannot find the invite, ask your landlord to resend it.

Pay rent by bank transfer or card from your phone or computer. See what you owe, the processing fees for each payment method, and your payment history.

Turn on autopay so rent pays itself on the due date each month. Choose bank transfer or card, and change or cancel autopay any time.

Report a problem with photos and a description, then follow updates as your landlord works on it. You get a message when the request is done.

Ask your landlord for a parking or storage space from your resident portal. You can see what is available and track your request until it is assigned.

Book shared facilities like the laundry room or clubhouse from your portal. Pick a time slot and get a confirmation right away.

Your lease and other documents your landlord shared live in your resident portal. Open the Documents section to view or download them any time.

HOA accounts open after our landlord launch. Join the waitlist with your community email and we will reach out when boards can sign up.